Booking & payment
A package activates once the transfer is confirmed. If confirmation is late, send us the reference number.
Support
The ETMARREN team is here to help.
Email us at
support@etmarren.com+20 10 8021 8092Inside the app
If you have an account, open “Support” from your profile and send a ticket; we reply in the app.
Common topics
Cancellation & refunds
The rules appear in the app before you pay; follow refund requests under “Refunds”.
Coach accounts
Applications and document review happen in the app; any notes will reach you there.
Deleting your account
Request deletion in the app or on the account deletion page.